Leadership
I'm a design leader with particular strengths in building thriving, diverse, and trusting teams.
Inclusivity
Everything from hiring to meeting etiquette is rooted in the inclusion of people with different backgrounds, abilities, and personalities.
Transparency
I live by the ideal that everyone — from clients to users to teammates — deserves open, honest communication and collaboration. Always.
Curiosity
I encourage continuous learning, healthy skepticism, and actively seeking ways to improve our skills, knowledge, and understanding.
Design Ops Initiatives
I created and implemented a career growth framework that detailed both a manager and IC track, allowing designers the flexibility to chart their own career path.
This successfully reduced designer anxiety by clearly stating expectations and created more equity by reducing subjectivity regarding promotions.
Growth Framework
I directed the creation of UX design patterns in Figma that included detailed guidelines, use cases, and accessibility considerations to ensure the team was delivering exceptional work every time
As a result, project velocity increased and our client delivery ratings improved.
Quality Standards
I started designer-led guilds in AI, VR, accessibility, content strategy, design-thinking workshops, and service design as a way to share knowledge and expand skills.
Monthly sessions became integral to our team culture, allowing designers to up-level their skills and expand leadership opportunities.
Design Guilds
I led a bi-weekly meeting where I could provide updates and answer questions in a safe space. Designers also shared work, told stories about personal interests, and discussed whatever was on their minds.
It was a critical piece of establishing our design culture and was one of the things designers loved best about their week.
Design Forum
Without a proper resource management tool, I created processes and trackers to understand who was assigned to what project, when they were rolling off, and what internal efforts they were supporting.
This allowed us to quickly respond to new resourcing needs and align the right designer to the right project.
Resourcing
I created more inclusive, transparent hiring by addressing the needs of neurodivergent applicants, clearly outlining expectations, and implementing interviews panels with engineering and product.
By improving the candidate and recruiting experience, I reduced the effort of screening and shortened the time to hire the right candidate.
Hiring
Designers With Principles
These are the core principles my teams live by.
For the Team
Wear Different Shoes
Check your biases, lead with empathy
Own Your Shit
Your work, your decisions, your mistakes, your success
Share, Collaborate, Listen
Learn from other’s strengths, wins, failures, and experiences
Be the Ball
Bounce back from disappointment, failure, struggle, disagreement
Wash the Windows
Look for ways to be more transparent and clear with each other
Dare to be Different
There is no one way to solve a problem or be a designer
For the Work
Design for All
Inclusive design makes products better for everyone
Outcomes, Not Outputs
Prioritize what you’re trying to accomplish, not what you need to create
Understand the “Why”
Dig below the surface to uncover real user needs and solve for root causes
Predictability Isn’t Boring
Focus on solving unique challenges, don’t reinvent the wheel
Clarify the Complex, Streamline the Simple
Forgo “fancy” in favor of easy to understand, explain, and use
Flexible Process, Not Principles
Process changes with timelines, but quality is never compromised